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Privacy Policy

Last Updated: January 2026

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At Wilkes Berry, we value your privacy. This policy explains how we collect, use, and protect your information when you visit our site or make a purchase.

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1. Information We Collect

We collect information that you provide directly to us and information that is collected automatically:

  • Personal Details: Name, email address, shipping/billing address, and phone number (collected when you place an order or sign up for our newsletter).

  • Payment Information: Processed securely through our payment providers (e.g., Wix Payments, PayPal). We do not store your full credit card details on our servers.

  • Device Information: IP address, browser type, and interaction with our site (collected via cookies and Wix analytics).

 

2. How We Use Your Information

We use your data to:

  • Fulfill and deliver your orders (including our local delivery service).

  • Send order confirmations and shipping updates.

  • Provide customer support.

  • Improve our website and shopping experience.

  • Send marketing emails (only if you have opted in).

 

3. Sharing Your Data

We do not sell your personal information. We only share data with trusted third parties necessary to run our business:

  • Wix.com: Our hosting and e-commerce platform.

  • Payment Processors: To securely handle your transactions.

  • Shipping Carriers/Delivery Tools: To get your "Wilkes Berry" orders to your door.

 

4. Your Rights & Choices (2026 Updates)

Under modern privacy laws, you have the following rights:

  • Right to Access: You can request a copy of the personal data we hold about you (including historical data back to January 2026).

  • Right to Delete: You can request that we delete your personal information.

  • Right to Opt-Out: You can opt-out of cookies or marketing at any time. We honor "Global Privacy Control" (GPC) signals and will provide immediate confirmation when an opt-out request is processed.

  • Right to Correct: You may ask us to update inaccurate information.

 

5. Cookies

We use cookies to keep track of your shopping cart and to understand how you use our site. You can manage your cookie preferences through your browser settings or our on-site cookie banner.

 

6. Contact Us

If you have questions about this policy or wish to exercise your data rights, please contact us at: hello@wilkesberry.com.

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